After months of my wife becoming increasingly sick from respiratory issues, we suspected mold given that our older home had had some previous water leaks that had been repaired. My wife had escalating challenges with breathing, and saw our GP, an internist, an allergist, and eventually a pulmonologist, all with minimal gain and an ever-increasing list of medications and inhalers. When she stopped being able to carry on her normal day due to breathing challenges, we contacted Steve out of desperation.
Steve came immediately, explained that he doesn’t do remediation, just testing and discovery which allows him to act as an independent non-biased resource. At first, I was thinking this process would be too slow as he only does the testing but decided to move forward. What Steve discovered throughout our home was troubling and presented a very daunting task to remediate the issue in several areas.
What Steve brought is a compendium of knowledge that is frankly amazing. He helped us to choose a remediation company, and ensured they understood the problem thoroughly and could truly fix the issue. All that was done, and my wife immediately started to improve in her health. What Steve doesn’t seem to get credit for is his level of expertise. I battled with my homeowners insurance through multiple rounds over 6 months of hurdles and challenges where they would offer some small amount, less deductible, and offer it as a final settlement. My frustration with the process and the time it took me away from managing my business led me to the decision to cut my losses and just accept the latest check and say enough!
Steve said several times to me, “wait – one more letter”. One more letter became several and at every turn the insurance company got nastier and more threatening. His knowledge of not only the moisture and mold problem, but his expertise on mold, how it works, how it affects people, and most important the laws in place, and the responsibilities of the insurance companies were critical. I am pleased to say that I am now in receipt of a fifth check from my insurance company for five times their original payment that will cover all the repairs and get my wife and my house healthy again.
Steve is the guy you want in your corner of you have this sort of issue. Period.