Jan 31, 2023

How to Choose a Mold Remediation Company

As a reminder, the ‘Mold Inspector’ (meaning CMC or CIH hopefully) should not be the same company that does any remediation because it is a ‘conflict of interest’.  That is why my company, or myself, does not perform mold remediations.

The reason I mention ‘conflict of interest’ is that this can impact what company you choose to do this work on your home.  Many companies that do this type of work have the word ‘Restoration’ attached to their name in most cases.  Many of these companies also have contracts with insurance companies to service their clients who need these services.  This basically means that when a consumer files a claim the insurance company will often send out one of their ‘vendors’ to perform needed work such as mold remediation or water mitigation when leaks happen.

It is important to be aware that a ‘conflict of interest’ is present here because that company will contract with you, the consumer, to do this work.  They are also obligated to the insurance company and have to follow the insurance adjuster’s direction which may not always be in your, the consumer’s, best interest.  But is primarily in the interest of the insurance company mainly to help save the insurance company money on your claim.

So when choosing one of these companies to do work it is best to find one that is not a ‘vendor’ of your insurance company so there is no conflict of interest.  Meaning that the company you contract with will look out for your best interests and the insurance company’s best interest.  This can especially make a difference when making sure your home is safe from the effects of elevated moisture and mold.


Steve Mullins (i.e. Mold Detector)

CMC, Certified Microbial Consultant

Moisture and Mold Detection, Inc.


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